As most of you know I had bilateral hip surgery late April. I’ve just been informed that I have graduated from my physical therapy. I have been taking physical therapy at the Drayer physical therapy institute.
Dear Mr. Drayer:
I’ve just been handed a patient satisfactory survey. In filling it out I realized that I would be unable to tell you how I feel about your company. I think it needed more of a letter. In the past 30 plus years, as an internationally known photographer and filmmaker, I’ve had the pleasure to work with several Fortune 500 companies- IBM, Apple, ATT etc.
Let me get to the point, I judge a corporation not by its logo, color scheme or proximity to a major road. The most important thing is service and people. You’re a lucky man. every person that i have ever dealt with at Drayer has been 100% helpful and wonderful. what you have are great people and that’s what makes a great company. the interesting part to me, is NO not in their vocabulary from the Senior PT gentleman Chris Ferlo, to the young female receptionist.
If you were a public company I’d buy your stock. I presume their passion and their understanding must come from the top man at the company and that’s you.
Just to bring everything full circle Chris has offered me a health maintenance program which I jumped at, so my relationship with Drayer will continue for a long time.
Great people, great leadership, great attitudes. WHAT A PLEASURE ITS ALL GOOD.
A photographer has to have some basic fundamental skills in lighting, composition, impact, structure and dynamics that all come down to visual literacy. The other thing a photographer has to have is a great personality and he has to understand and emphasize with the people he is photographing. For the most part you become an amateur psychologist. The personnel at Drayer have a wonderful understanding of the individual problems that people go through not only physically but mentally. The key with my family at Drayer is they genuinely care, they understand and they’re there for me. They’re there for the high school student who hurt their ankle the senior citizen who broke a hip, the police officer who dislocated his shoulder.
The reality is they are really amazing people who are motivated to help people. You just couldn’t get a better group. Thank you to the crew; Chris, Nancy, Christina, Ryan, Penny, Toni, Tracey, Carol, Jess, Stacy, Connie, Danielle, Chrissy, Jean, Scott, Kevin, Dale, Laura, Denise.
You guys are great,